Privacy policy

Data we collect

Account data: name, email and role for the people you invite to your account.

Operational data: the orders, stores, shipments and audit events you process through PakPak on behalf of your business.

Technical data: log and error data needed to operate and secure the service.

How we use data

To provide and secure the service, process fulfillment on your behalf, and support your team.

We do not sell personal data.

Sub-processors

We rely on EU-hosted infrastructure providers (database, hosting and error monitoring) to deliver the service. See our Security page for the current list.

Data retention & your rights

We retain data for as long as your account is active or as needed to provide the service and meet legal obligations.

You can request access, correction or deletion of personal data by contacting us.

Contact

Questions about privacy? Email privacy@pakpak.io.